How we help our clients

Telephone Support

We offer LIVE U.S.-based telephone support from knowledgable professionals 7 days a week. No scripts, no language barriers. 95% of our calls are answered live.

Email Support

Through our Helpdesk ticketing system, requests for assistance can be made 24 hours a day and tracked throughout the cycle of your inquiry.

Proactive Monitoring

We monitor all of our systems 24 hours a day and implement behind-the-scenes fixes and enhancements continuously to ensure top-quality service.

RE/Advantage is always here when you need help. As a division of NJ Internet Access, our customers have full access to the resources of dedicated professionals ready to answer your questions.To contact us for support:

No matter how you contact us, you can be assured of prompt, professional assistance.